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Windows Live messenger 2009 cannot sign in Windows Live messenger 2009 cannot sign in


Symptom:

On SoftXpand version 3.0 and higher, Windows live messenger 2009 is installed on the Host but cannot connect.

Error code: 8000401a is produced.

 

Resolution:

  • Open the registry and go this path:
    HKEY_CLASSES_ROOT\AppID\
  • Search this entry and delete it:
    380689D0-AFAA-47E6-B80E-A33436FE314B

Note: prior to changing any registry settings, it is recommended to backup your registry.

Article is in the following categories:
KB » Known SoftXpand Issues



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