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Knowledge Base - How to manage multiple audio devices with SoftXpand Duo?
Home Knowledge base SoftXpand Duo How to manage multiple audio devices with SoftXpand Duo?

How to manage multiple audio devices with SoftXpand Duo?

 About:

When Setting up a Multi-Seat computer using SoftXpand Duo, you can assign a dedicated audio channel to each user:

- User 1, can use the on-board sound card.

- User 2, can use a dedicated USB audio adapter (see below). 

- Additional audio-devices can be applied as well: HDMI (in flat-screen TVs), or a dedicated headphone output in some desktop computers (requires Realtek ALC883 on-board sound-card).

USB Audio Adapter - can be used with SoftXpand

 

How to configure:

1. Start SoftXpand, click "Configure".

2. Select the speaker icons, right-click "Detect" to play a test tone through the specific device - see below:

Audio configuration in SoftXpand

3. Drag and drop the speaker icons to the proper workstation.

4. To apply configuration changes, close SoftXpand and log-off both workstations, then log-on again.

 

 

Troubleshooting audio problems:

If you have applied the steps described above and there is no sound, follow these steps:

1. Start SoftXpand, click "Disable", computer will reboot.

2. After reboot, go to Windows Device-Manager, right click the sound-card icons and "Disable", then "Enable".

3. Start SoftXpand, click "Enable", computer will reboot again.

 

 

 

 

 

 

Applies To
SoftXpand Duo

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